Please note that passwords are required to meet an 8 character minimum and must include uppercase, lowercase, numbers & special characters like #!@%.
Passwords must also pass the medium strength meter test before being accepted this you will see as you type your password in for reset.
In building a password don’t use family names children, grand-kids, pets names and do not use home address, telephone numbers, SSN or any info that could be found on the internet or social media pages you or someone may have posted of yours.
More info on the Do’s and Dont’s of password building can be found at the link below.
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Do’s and Dont’s of password building